Refund policy

Lost shipments
If Miami Coast Express confirms that a shipment has been lost, we will refund the shipping fee paid to us for that shipment. Please contact us at miamicoastexport@gmail.com or 305-407-7567 with your receipt or shipment number so we can investigate.

Damaged shipments
If cargo arrives damaged, contact us promptly with your receipt and photos of the item and packaging. We will review the claim and explain the available resolution.

Cancellations
Contact us as soon as possible to request a cancellation. We will tell you whether the shipment can still be canceled and what refund applies before processing the request.