Shipping policy

Shipping Policy

Effective date: September 27, 2026

Miami Coast Express provides pickup and delivery services within the United States and cargo shipping from the United States to Haiti. Service availability depends on the pickup location, destination, shipment size, and schedule.

Booking a shipment

Contact us with the pickup and delivery locations, a description of the items, and the sender’s and recipient’s contact information. We will confirm availability, the price, and pickup arrangements before accepting the shipment. If you are sending an online purchase to our warehouse, contact us first for instructions on how to identify your package.

Delivery estimates

Our website lists 30–45 business days as the standard estimate for shipments to Haiti. Faster service may be available when we confirm it for your shipment. These are estimates, not guaranteed delivery dates. Pickup schedules, transport, customs processing, weather, and local delivery conditions can affect arrival times.

For deliveries within the United States, we will provide an estimated schedule when you book. Same-day service is available only when we confirm it.

Prices and additional charges

Shipping prices depend on the item, size, pickup location, and destination. Prices displayed on our website are starting prices unless stated otherwise. We will explain any additional charges before you agree to the shipment.

Delivery and shipment issues

The sender must provide accurate recipient details. The recipient may need to answer calls or messages and arrange to receive the shipment. If you have a question about a delay, or believe a shipment is lost or damaged, contact us with your receipt or shipment number.

If Miami Coast Express confirms that a shipment is lost, we will refund the shipping fee paid to us for that shipment, as described in our Return and Refund Policy.

Contact: miamicoastexport@gmail.com · 305-407-7567